Pepperstone appointed Kim Reilly as its new Head of
Client Experience. Reilly, a seasoned executive in the FX and CFD trading
industry, joins from FP Markets, where she played key roles in client relations
and partnerships.
Industry Expertise Brought to Pepperstone
According to Reilly’s LinkedIn profile, her career in
financial services spans major brokerage firms, including FP Markets, IC
Markets, and FxPro. At FP Markets, she held several leadership roles in both
Cyprus and London, overseeing partnerships, customer journeys, and quality
assurance.
She joined FP Markets as Head of Partnerships, served as the Head of Customer Journeys and Quality Assurance, and later as Learning and Development Manager.
Reilly also worked for IC Markets as the Head of Partnerships and Client Relations. Previously, she held multiple roles at FxPro, including Client Relationship Manager, Client Relationship Supervisor, and Customer Support officer.
Pepperstone’s decision to bring in Reilly reflects its
commitment to improving client experience amid growing competition in the FX
and CFD brokerage industry.
Based in London, Reilly will focus on refining the
company’s client service strategies and optimizing customer interactions. Her
background in learning and development at FP Markets also suggests a strong
emphasis on training and quality assurance within her new role.
Pepperstone Expansion in Sport Sponsorships
Meanwhile, Pepperstone is boosting its presence in the
sports sponsorship space. Early this year, the Melbourne-headquartered forex
and CFDs broker announced the latest sponsorship deal with the Aston Martin
Aramco Formula One Team, Finance Magnates reported.
“We are thrilled to work together and build a winning
partnership that drives success both on and off the track,” said Tamas
Szabo, Group CEO at Pepperstone, adding, “We can’t wait to celebrate this
at the Australian Grand Prix in Melbourne, the first of the season and our home
race.”
Pepperstone also announced a collaboration with the Ultimate Fighting Championship (UFC) in Asia last year, allowing the broker to become
the UFC’s Official Partner in Asia.
This article was written by Jared Kirui at www.financemagnates.com.
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